In coordination with the City of Amarillo the City of Pampa are activating the Coronavirus Activation Chart.
This chart will allow our citizens to be informed on where we stand as a community currently. This situation is changing rapidly so please be aware the elevation level could possibly change at any moment.
We are currently at the yellow status with zero confirmed cases.
We encourage you to follow the Center for Disease Control (CDC) recommendations for protecting yourself and your family. That link is attached below:
https://bit.ly/3d7coZX
As more information becomes available we will be getting this out to you in a very timely manner.
As things seem to change day by day, almost minute by minute, we have made several changes to services that our city provides and the day to day functionality of how we operate. These changes are made with the safety of our citizens and staff in mind and in an effort to help “flatten the curve” of COVID-19.
All emergency services will operate as normal - City Water Utility Payment
• Pay your water bill online if at all possible.
• We also have the capability to take your payment over the phone.
• The drive through window will be open to accept payment as well.
• City Hall will be closed to the public with the exception of the police department lobby. - Building Official/Code Enforcement
• Only essential inspections will be made by these departments.
• In-person visits with these departments will not be available. All business will be conducted by telephone/email.
• We encourage you to use the Community Pride App to turn in any request. - Mk Brown/Armory/Library Rental
• MK Brown/Armory/Library will be closed to all events until further notice.
• All reservations for any facility, rooms, pavilions and all other park facilities are suspended until further notice. - Pampa H2o Aquatic Center
• The aquatic center will be closed until further notice. - Parks/Recreation Park
• Following the guidelines set by city and county all events of 50 people are discouraged.
• Spring Recreation Leagues are suspended until further notice.
• Groups will not be allowed to gather inside the pro shop.
• Enhanced cleaning and sanitation of carts and equipment has been implemented.
• Changes to tournament rules may be needed and are to be determined at a later date.
Please understand we are constantly monitoring this situation as it changes minute by minute. If anything changes, we will make every effort to inform you in a timely manner. If you have any questions, please feel free to call City Hall at 806-669-5750.
Additional interruption of city services
• Lovett Memorial Library will be closed to the public until further notice. There will be no way to pick up books for any reason until further notice. Employees will be able to answer the phone Monday – Friday 8 a.m. – 5 p.m. at 806-669-5780.
• Pampa Animal Services will be closed to the public until further notice. Animal services will continue service to the public however the building itself will be closed. If you need assistance they will be available by phone at 806-669-5775.
• Municipal Court is closed to the public but will still have staff taking phone calls at 806-669-5785 to answer questions. Persons can make payment on the city website at www.cityofpampa.org. Follow the links at Online Payments, then Municipal Court. We are also during this time TEMPORARILY taking credit card payments over the phone, if you are able to give the correct information. You may also send payments by mail to: Municipal Court, PO Box 2499, Pampa, Tx 79066 or they may put their payment in an envelope clearly marked COURT and place in the drive-thru night drop at City Hall.
• City Water Utility Payment will NOT be cutting off water due to non-payment at this time. Staff will still be available to take payment if you are able to do so. It should be noted that any outstanding balance on a water bill is still due, but water service will NOT be disconnected due to nonpayment until the coronavirus situation is resolved. We can now take payment over the phone and there is no charge for this service. The $1 fee for online payment is a system issue we cannot remove at the time which is why we now offer the free phone service. For questions or for payment contact the water office at 806-669-5810.
• Pampa Police Department would like you to be aware that if you need to make a report and are not comfortable with someone coming to your location, they can take a report over the phone. However, if it requires gathering of evidence or taking photos someone will have to come to your location. You can contact the Pampa Police Department at 806-669-5700 and obviously if an emergency please do not hesitate to call 911.
As we seem to say daily, we will keep you posted with this ongoing situation. We appreciate your patience in these times.
Please keep yourself informed and keep you and your family safe.
