There’s no denying that vehicle maintenance can sometimes be put on the back burner and postponed due to other obligations that life gives us, whether it be working long hours or handling a full house.
‘That oil change can wait a little longer’ or ‘Factory recall? But my car is fine’ or ‘I’ll get new windshield wipers before the next rain’, but what tends to happen is that necessary maintenance didn’t get scheduled or it happened at the very last minute when it was almost too late.
But with Parkway Ford’s Mobile Service, there’s no having to work around your busy schedule to make an appointment. They come directly to you wherever you may be.
“We have an F-550 Mobile Service truck that is equipped to where we can do minor maintenance,” Mike Lane of Parkway Ford in Pampa said. “We have the ability to go out and do some recalls that can be done remotely like to a customer’s house or their workplace. Along with doing that, we have the ability to change oil and air filters, rotate tires and other minor maintenance.”
Parkway Ford of Pampa’s Mobile Service isn’t just localized to the Texas Panhandle as their service has taken them to different states as well.
“We don’t really have any parameters set as far as range,” Mike said. “We’ve gone from Amarillo to Memphis and to Oklahoma. We’re going out as much as nearly 100 miles in radius.”
If the vehicle requires maintenance that has to be done in the shop, Parkway also offers Pick Up and Delivery so you don’t have to worry about leaving your doorstep and you’re able to actually track where your vehicle is once it’s picked up.
“We schedule through a software program that’s kind of like a GPS system where we contact the customer and we start the time when we’re leaving on the app, so the customer can go in and actually track where our guys are.”
“We have customer convenience two-fold. We have the ability to do it right there on the spot or we can pick it up, take it to the shop, and bring it back.”
The convenience goes beyond just location however, as the service is available free of charge and the customer can also take comfort in knowing that all Mobile Service technicians and advisors are Ford trained and certified. And not to mention, the vehicle doesn’t have to be a Parkway Ford vehicle or even a Ford for that matter.
With all of these things in mind, it’s clear that the staff of Parkway Ford make the needs of the customers their number one priority and Mike guarantees that if you use the Mobile Service once, you’ll definitely use it again the next time a vehicle emergency arises.
Parkway Ford in Pampa is quickly approaching their second anniversary with big renovations currently in the works. A grand opening public celebration will be announced as soon as more information is available.
For more information about the services Parkway Ford provides or to find that new vehicle you’ve been dreaming of, call 806-688-6888 or visit their location at 123 N. Hobart.