In the wake of the hailstorms that have hit Pampa and the surrounding areas throughout the week, Texas Farm Bureau has opened the biggest hail clinic in town. Located on 2419 N. Hobart, the insurance company is working with their mobile response teams and catastrophic event team to ensure that each person who shows up gets their vehicles assessed.
Cade Taylor, an Agency Manager at the Texas Farm Bureau, described the situation that occurred when the hailstorm hit.
“When the hailstorm hit on Monday at 12:08, I was already on the phone at 12:10 with our State Property Manager and Catastrophic Event Team because of the scope and size of this entire event,” Taylor said.
The response in getting teams to come out and assess the damage has been rapid.
“It is a logistic masterpiece that we always try to do to assemble all these catastrophic losses because we need to serve our members the best we can,” Taylor said. “This is what you pay insurance for and we need to do everything we can to assess the damage.”
Since the hail clinic has been opened, Texas Farm Bureau has seen an estimated 100 cars a day. As well, around 15 to 20 Property Adjusters have arrived and will be in town to service members for the next two weeks.
Taylor offers his advice for those waiting on insurance to get their house or vehicle fixed.
“The biggest advice I can give is that this is going to be a long process for everyone involved,” Taylor said. “We want to get out in front of this to try to get the ball rolling so people won’t get frustrated in this process. Everyone’s life has been turned upside down, from vehicles to homes. People from all over the state are coming to help.”
Taylor mentions that Texas Farm Bureau is unique in its response time because of the company’s internal response teams.
“Our wait times will be minimal because we have our own internal teams in place that deal with these catastrophic events,” Taylor said. “Everyone will get seen no matter who your insurance career is. There are thousands of people affected by this storm and now, with the tornado that happened in Perryton, we have response teams headed over there on top of the work we have locally.”
Taylor expresses his appreciation to the community for their support.
“I want to thank the City of Pampa for allowing us to partially close the street in front of our office,” Taylor said. “I’d also like to thank Dr. Mohr, Dr. Chambers, and St. Vincents Church for allowing us to place vehicles in their parking lots to keep the traffic flow manageable. It’s something we couldn’t do without their support.”
